Question from Susan:
What exactly does it mean we have a butler and a concierge?
Justin’s Answer:
Hey Susan! Having a butler and a concierge on your cruise is a fantastic perk. You’ll get reserved seats in the Hollywood Theater, In Kona you will be able to cut the line to get off the ship for tenders and the option to have dinner on your balcony without waiting in lines. They’ll take care of all your needs, so you won’t have to visit guest services or the shore excursions desk for issues—they handle everything for you. Just a heads-up: their services aren’t covered by any pre-paid gratuities, so make sure to leave them a tip to show your appreciation!
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Tags: butler and concierge, cruise butler service, concierge service, Hollywood Theater reserved seats, balcony dinner, no lines on cruise, guest services assistance, tipping butler and concierge, cruise luxury perks, NCL special services
